Our Services
CLERICAL / ADMINISTRATIVE SUPPORT
AGi provides a host of day-to-day operational services like mailroom and delivery services, document scanning and copying, and customer service. Let us take care of these things so you can focus on more important work. Recently we provided clerical processing assistance to the U.S. Department of Health and Human Services, where we took care of document reception and processing, inputting information into automated systems and maintaining office files.
HELP DESK & CALL CENTER SUPPORT
AGi provides on-site help desk and call center support. Considerable resources are invested in maintaining round the clock customer support and answering customer queries. Outsourcing this project to AGi can free up your manpower for other important tasks. We provided diligent Help Desk Services to the Department of Treasury, where our staff received over 200 end-user calls. Our technicians received, evaluated and responded to customer reports of equipment failures and ensured that those problems were timely dealt with.
Program management & Management consulting
TProgram management involves managing several related projects, often with the intention of improving an organization’s performance. In order to succeed, a company needs to have clear-cut goals and defined strategies and processes to give direction to all its projects. We provide business re-engineering models that can help clients run their organizations in an efficient way. AGi provided the aforementioned services to U.S. Department of Defense, which aided the government in developing commercial and industrial strategies.
Security and Cloud Computing Certified Information Systems Security Professionals (CISSP) staffing
Telecommunications Facilities Support:
We are skilled at installing state-of-the-art telecommunication facilities at any organization. For businesses, timely and reliable communication within the organization and with customers is crucial for success. Keeping this in mind, we have installed wiring, cables, equipment and telecommunication networks at our clients’ setups. U.S. Department of Veterans Affairs entrusted us with the task of developing a turnkey multimedia system. We also designed a comprehensive plan to convert Department of Veterans Affairs Medical Center, Martinsburg WV, Post Theater into a state of the art Continuity of Operations (COOP) site.
Recruiting & Staff Augmentation – (see Below)
Staff Augmentation – (see Below)
Temporary Help – (see Below)
REcruiting:
AGi helps its clients to:
Decrease the overall recruitment cost.
Speed up the process of hiring.
Select skilled and experienced employees.
Hire professionals that are best suited for various jobs.
Engage employees to facilitate talent retention.
Recruiting is a highly specialized task, and if done imperfectly, it can render an organization, may it be government or private, immobilized. The recruiting process consumes too much time, energy, and overhead costs that could have been spent in a wisely manner by outsourcing the task completely to an intelligent and honest talent hiring firm.
At AGI Mission Support Services, we aid private and government clients in recruiting the best IT technical resources for their projects. Good HR practices are all about opening getting the best talent for the organization and we help you get that. Our teams consistently hunt for the latest talent using novel strategies. We scavenge the social media where usually the best talent resides, and allow them to prosper in your organization.
Here is a list of services that we provide.
Recruitment & Staffing:
By analyzing the goals of the company, we help them meet the resources that best suit them. This process is tedious and requires in-depth knowledge of both the organization and the market. But we get it done through sheer determination and focus, so that you can enjoy working on what you’re best at.
Our process of recruitment:
- We search for attractive candidates for the employers through a rigorous process
- We then shortlist these candidates by consulting our clients
- The final pool of shortlisted clients is then handed to our clients for further processing
Staff augmentation:
Starting a new project? Need to augment your workforce with the right skill set? We have the right talent and skills to aid in projects that are stifled or heading into an abyss by providing relevant talent and resources.
Hiring the right talent to amplify your project is a tedious task. With the right recruiting process, we shortlist a precise group of candidates and reduce management overhead.
Temporary help:
Need contractors for small projects? Searching for the right talent to support your work? We are masters at sourcing temporary talent. Our teams are always forging repositories of contractual employees; and we get it done in a prolific and efficient way.
- You don’t have to worry about the uncertainty of making temporary staff, permanent
- We keep a track of the contractual employees and provide them to you when needed
Years of experience and a proven track record exhibits time and time again, our dedication to hiring the best talent for clients. With the right approach, a keen eye, honesty, and integrity, we help you realign your focus and gain them exceptional results.
We are a premier IT and Professional Services recruiting agency and work with all major industries in finding the right talent. We you secure the talent that will bolster your success, nurture quality, and provide an unparalleled value.